Refund and Returns Policy

At Sagatire, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward refund and return policy:

Refunds

• Unused and Unopened Items: If you receive an unused and unopened item and would like to return it for a refund, please contact us within [number of days] days of receiving your order.
• Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately so we can address the issue and provide a replacement or refund.

Returns

• Unused and Unopened Items: We accept returns of unused and unopened items within 15 days of delivery. The item must be in its original packaging.
• Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or defective.

How to Initiate a Refund or Return

To initiate a refund or return, please contact our customer service team at info@sagatire.com with your order details. We will provide you with further instructions on returning the item and processing your refund.

Exceptions

• Custom or Special Order Items: Unfortunately, we cannot accept returns or offer refunds on custom or special order items unless they are damaged or defective.
• Final Sale Items: Items marked as final sale are not eligible for return or refund.

Contact Us

If you have any questions or concerns about our refund and return policy, please contact us at info@sagatire.com